Summary
RMO No. 5-2020, issued February 5, 2020, prescribes the CY 2020 BIR Operational Key Performance Indicators (KPIs) for the Revenue Regions, Revenue District Offices (RDOs) and Large Taxpayers Service (LTS).
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Key points
- Monitoring. The concerned Assistant Commissioners, as Measure Owners, monitor, review and evaluate their Operational KPIs against goals and targets to assess office performance.
- LTS implementing offices. The Order assigns Large Taxpayers Service offices to each KPI. Examples are Collection Performance with weight 50, Percentage increase in collection with weight 10 and Audit Effort.
- Scoring. The Order specifies the score formulas and Overall Rating. If actual accomplishment exceeds the KPI target, the score is the maximum assigned KPI weight.
- Performance forms. The Operational KPIs go into the Office Performance Commitment and Review (OPCR) Form and the Office Index of Success Indicators of the listed offices under the Strategic Performance Management System.
- Reports. Accomplishment and Evaluation Reports are prepared every 1st Semester (January to June) and annually, based on cumulative accomplishment from January to December. Annex A gives each KPI’s definition, target, formula and weight.
Who is affected
- Revenue Regions
- Revenue District Offices
- Large Taxpayers Service offices
- Assistant Commissioners as Measure Owners
Deadlines and effectivity
- Covers CY 2020
- Reports: every 1st Semester (January to June) and annually (January to December)
Summary by Tax Resources PH. It is not a substitute for the full text of the issuance or professional advice.
Copies of BIR issuances are hosted here for reference. For the official version, check bir.gov.ph. Summaries by Tax Resources PH are not a substitute for the full text or professional advice.