Summary
RMO No. 11-2015 prescribes the use of the Quality Management Manual for the ISO 9001:2008 Certification of Revenue District Offices.
Key points
- What the manual contains. The manual holds the basic policies, objectives and guidelines the BIR set on different aspects of business registration. Its aim is quality service and better satisfaction of internal and external stakeholders.
- Required use. All concerned district offices that will undergo the certification must use the manual. They use it to implement uniform, consistent and standardized Business Registration Processes within their offices.
Who is affected
- Revenue District Offices undergoing ISO 9001:2008 Certification
Summary by Tax Resources PH. It is not a substitute for the full text of the issuance or professional advice.
Copies of BIR issuances are hosted here for reference. For the official version, check bir.gov.ph. Summaries by Tax Resources PH are not a substitute for the full text or professional advice.