RMO No. 24-2012: Prescribes the CY 2012 Operational Key Performance Indicators, Accomplishment Reporting and Office Performance Evaluation

Key points

1. Use of KPIs. The Operational KPIs are the basis for monitoring and evaluating the incumbent heads of RRs, LTS, RDOs and LTDOs for CY 2012.
2. Quarterly checking. The Assistant Commissioners (ACIRs) check and document the progress of each KPI of their supervised offices every quarter.
3. Annual evaluation reports. ACIRs submit an Annual Office Performance Evaluation of the RRs and RDOs to their Deputy Commissioner on the 22nd day of the month following the end of the year. Approved reports go to the Office of the Commissioner, through the Policy and Planning Service (PPS), not later than the 24th day of the month after year-end.
4. Final ranking. The Office of the Commissioner, through the PPS, prepares the overall final ranking of the RRs, LTS, RDOs and LTDOs.

Who is affected

• Heads of Revenue Regions, RDOs, LTS and LTDOs
• Assistant Commissioners and Deputy Commissioners

Deadlines and effectivity

• Evaluation covers CY 2012
• ACIR reports: 22nd day of the month following year-end
• Reports to the Commissioner’s office: not later than the 24th day of the month after year-end