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RMC No. 94-2023: Announces the availability of Online Customer Satisfaction Survey in the Online Registration and Update System (ORUS)

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Summary

RMC No. 94-2023 announces the Online Customer Satisfaction Survey in the Online Registration and Update System (ORUS), available starting September 5, 2023.

Key points

  1. Basis. Client satisfaction feedback is gathered for all government services under the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.
  2. Taxpayer participation. Taxpayers using ORUS are highly encouraged to answer the survey at the end of their transaction.

Who is affected

  • Taxpayers using ORUS

Deadlines and effectivity

  • Available starting September 5, 2023

Summary by Tax Resources PH. It is not a substitute for the full text of the issuance or professional advice.

Copies of BIR issuances are hosted here for reference. For the official version, check bir.gov.ph. Summaries by Tax Resources PH are not a substitute for the full text or professional advice.