RMC No. 37-2010: Publishes the full text of the Memorandum of Agreement among the BIR, IBP, PICPA and PCCI relative to the “Handang Maglingkod” Project

Summary

RMC No. 37-2010 publishes the full text of the Memorandum of Agreement among the BIR, the IBP, the PICPA and the Philippine Chamber of Commerce and Industry (PCCI) on the 2010 Handang Maglingkod Project (HMP).

Key points

1. BIR responsibilities. The BIR coordinates the HMP through a project team and prepares the materials and issuances, including Revenue Memorandum Orders on taxpayer service activities. It organizes the launch, evaluator briefing, judging of BIR offices and award of the best BIR office.
2. Communication plan. The BIR prepares and carries out a communication plan, including help from the Philippine Information Agency and the distribution of collaterals.
3. IBP, PICPA and PCCI responsibilities. They attend and take part in HMP activities, designate representatives for evaluation teams in each Revenue Region and National Office, and give inputs on implementation.
4. Evaluation role. The participating organizations evaluate certain BIR offices on taxpayer service activities and help determine which offices best meet the performance measures.

Who is affected

• BIR, IBP, PICPA and PCCI

Deadlines and effectivity

• MOA signed March 18, 2010
• Project covers 2010

Summary by Tax Resources PH. It is not a substitute for the full text of the issuance or professional advice.