RMO No. 21-2022: Prescribes the guidelines and procedures in the implementation of Monitoring and Managing Administrative Cases (MMAC) in the Bureau of Internal Revenue (BIR)

Key points

1. Duty to update cases. Concerned BIR officials and employees in the National Office and Revenue Regions update the status of cases. They follow the prescribed procedures, guidelines, templates and user access or job aid.
2. Investigation and adjudication reports. Annex A is the monthly accomplishment report on administrative and criminal cases of the Internal Investigation Division and Regional Investigation Division, with lists of complaints received, approved formal charges or closing reports, and cases forwarded to the IID. Annex B is the Personnel Adjudication Division or Legal Division monthly report, with an inventory of pending administrative cases in Annex B-1.
3. Criminal cases and collections. Annex C is the Prosecution Division or Legal Division inventory of pending criminal cases. Annex D is the Finance Division list of Revenue Collection Officers with unreported or unremitted collections.
4. Access. Only authorized users log in to MMAC, as defined in the Security Access Matrix. The roles and responsibilities of officials are in the Order.

Who is affected

• BIR officials and employees in the National Office and Revenue Regions